Frequently Asked Questions (FAQ)

We are conveniently situated at 2801 Richmond Road, Texarkana, Texas 75503. Our facility is just minutes away from major residential and commercial areas in northwest Texarkana, at the intersection of Richmond Rd & Robin Ln, one block from Sam’s Club, and across from Domino’s Pizza. For a detailed map, please visit our Contact Us page.
No, our rentals are offered on a month-to-month basis, providing flexibility to suit your needs.
  • In-person during office hours
  • By phone
  • By mail
  • Auto-Pay: Automatically deducts your monthly rent from your credit or debit card on the first of each month
No, we do not require a deposit for our storage units. All units are rented on a month-to-month basis.
We offer both climate-controlled and non-climate-controlled units to accommodate various storage needs.
Climate-controlled units maintain a consistent temperature and humidity level, which helps protect and preserve your valuables such as furniture, electronics, photographs, and documents. These units are ideal for items sensitive to temperature and humidity fluctuations.
After signing your lease agreement and making payment, you may move in anytime during our gate access hours: 6:30 AM – 10:00 PM, 7 days a week.
Yes, our facility features wide, concrete driveways that are easily accessible for standard 18-wheelers and moving vans.
Yes, we provide complimentary handcarts and dollies for your convenience when moving in or out of the facility.
Yes, we offer a wide variety of moving supplies for purchase in our office, including boxes, bubble wrap, packing paper, tape, and more. For more information, visit our Shipping Post page.
Yes, we provide storage solutions for both business and residential needs, accommodating various requirements.
Yes, we accept deliveries from USPS, FedEx, and UPS. With prior permission, carriers can deliver your packages directly to your unit.
We have disc locks available for purchase in our office for your convenience. Alternatively, you may use your own lock if you prefer.
Yes, we encourage our tenants to insure their belongings through their homeowners or renter’s insurance policy.
Yes, we require a 10-day move-out notice to terminate your self-storage rental agreement.
For safety and compliance reasons, we strictly prohibit the storage of:
  • Explosives
  • Flammable liquids
  • Toxic or hazardous materials
  • Perishables
  • Corrosives
  • Controlled substances
  • Stolen property
Please contact us for more information on storing specific items.
All of our storage units are fully enclosed. We offer vehicle or trailer-only units at a discounted price. However, we do not provide RV storage at this time. Please call to inquire about sizes and availability for vehicle storage.